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1. Effective term of an offer.
A written offer shall be effective for 30 days from the date of being drawn up, unless otherwise established in the offer.
2. Prices.
Prices set out in the catalogue are reference prices and include value added tax. ALTER ELECTRIC Ltd. reserves the right to alter reference prices without any prior notification, except the prices that have been proposed in writing, which shall not be altered during the effective term of the relevant offer.
3. Delivery period.
Customers are notified of the goods delivery period upon the acceptance of a written order or, subject to the consent of the customer, within one week from the acceptance of a written order.
An order placed by fax, post or e-mail is accepted as a written order.
4. Transportation.
The selling prices of goods relate to the transportation terms EXW ALTER ELECTRIC Ltd. Transportation terms are established in cooperation contracts.
5. Return of goods.
Goods may be returned within 30 days from purchase if a product has proved to be unsuitable or unnecessary for a buyer. A product that is returned shall have been placed in the original packaging and it shall not bear any signs of installation or use, or damages. Ninety percent of the purchase price excl. value added tax shall be returned to the buyer. In the event the return was caused by a fault of the seller, the entire cost of the product shall be returned to the buyer. MRJ Trading OÜ shall not compensate for any transportation, insurance or handling costs. Products that have been delivered under a special order shall not be repurchased.
6. Warranty.
The length of warranty for the products shall be 12 months, unless established otherwise. The warranty shall be effective on the condition that:
  • a buyer presents documentary evidence concerning the date of purchase of a product; and
  • a re-seller presents documentary evidence concerning the date of sales and purchase of a product.

  • 7. Title.
    Title to the goods shall pass from the seller to the buyer after payment for the goods.
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